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I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

BBC analysis shows the number of health visitors in England has almost halved in the last 10 years.

Abi has had very mixed results when asking a chatbot for guidance about her health issues.

A study confirms the vaccine gives excellent protection for babies against life-threatening chest infections.

Last year, the highest proportion of men aged 20-34 were still living at home since at least 2007 as the rising cost of living takes hold.