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I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

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Seven people died following multiple failures by Karen Booth who continues to work for the NHS.

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Zack Polanski speaks to BBC South East on the party's new approach ahead of the party's conference.

Move comes despite opposition from union, with ministers saying NHS needs to embrace digital tech.